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How to cope with difficult people in the workplace (or anywhere else)

Several years ago, I had a customer who would glower at me as soon as I entered his department. He would say, ‘Fix it right this time, or get it out of here,’ no matter what the problem was.

If I was even one minute later than my ETA, he would be on the phone with my boss, complaining about the horrible service he was getting.

Because he would place a service call for the slightest imperfection or hiccup of the machine, I was going there almost every day.

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Agreed fees, accounts on time, help when you need it, no surprise bills. Proactive advice to help you grow your business & your wealth.

Having a great team and investing in great systems, enables us to work with great clients and achieve great outcomes.

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Building Business Boots and All

Adventure with no boundaries - Strap on your hiking boots and venture into business practices that change so fast it may feel hard to keep up,
but that’s OK, that’s our job.

Building Business Boots and All